Overview
In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
The reinvention of business processes is a growth engine for Microsoft cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
As a Microsoft Dynamics Specialist, you will serve as a key leader in business process transformation within our specialized sales arm. Your role involves engaging with C-Suite executives and Business Decision Makers at top-tier customers, assisting them in realizing their business objectives by presenting relevant insights and crafting end-to-end business transformation solutions. You'll manage the full scope of the solution sales cycle and collaborate with experts, partners, and various resources to guarantee client success. In this position, you will also learn about Microsoft's approach to modernizing business operations and aiding customer achievement.
This position presents an opportunity for rapid career development, enhancing your solution sales and teamwork capabilities, along with deepening your knowledge of the cloud.
Qualifications
Required/Minimum Qualifications
1. Proven experience & understanding of technology-related sales or account management experience.
2. OR Bachelor’s Degree in Information Technology, or related field AND some technology-related sales or account management experience.
3. Ability to deal with stressful and pressure situations.
Fluency in German is essential
Responsibilities
4. Sales Execution:
5. Initiates conversations aligned with customer industries, driving new opportunities and building pipelines in collaboration with account and partner teams.
6. Assesses customer business and technological maturity, proactively maps out external stakeholders, strategizes to speed up deal closure, provides strategic input to advance prioritized opportunities, and implements closure plans.
7. Scaling and Collaboration:
8. Employs role orchestration models effectively, navigating Microsoft's structure to maximize customer impact.
9. Works with Global Partner Solutions (GPS), pinpoints prospective partners, crafts joint proposals, and aids in shaping partner strategies.
10. Technical Expertise:
11. Acts as a domain expert, utilizing competitor intelligence across solution areas to guide decisions on pursuing or abandoning opportunities.
12. Delivering Results Through Teamwork:
13. Manages project execution, partnering and coordinating with other teams on associated deliverables, and tapping into additional resources when required.
14. Account Planning:
15. Ensures high-quality account and quota retirement territory planning.
16. Fosters BDM/CXO engagement, providing insights tailored to industry-specific use cases.
17. Maintains a qualified pipeline triple the size needed by transforming BDM priorities into actionable initiatives.
18. Best-in-class Business Value Selling:
19. Leads the Envisioning phase in each sales opportunity, culminating in agreed-upon business challenges prioritized by value and accountability.
20. Crafts strong board-level proposition with financial options that align with the customer's transformation goals and business value.
21. Develops narratives around business outcomes and establishes thought leadership in the industry through customer stories and references.
22. Next Generation Sales Execution Excellence:
23. Utilizes digital-first sales tools to discover and grow qualified pipelines and opportunities.
24. Orchestrates the sales process and customer journey using the Microsoft Customer Engagement Methodology to boost win rates and customer satisfaction.
25. Amplifies solution selling by engaging Microsoft's partner ecosystem to scale efforts and offer complementary services.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect