Here at Three, we’ve done things differently since day one.
We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself.
Join us as an Insurance Product Manager
This is a fantastic opportunity for an Insurance Product Manager to make a real impact as part of an exciting, strategic and creative Connected Services Team. This is a manager role within the Consumer function and reports to the Connected Services Manager within the Consumer Directorate.
The Insurance Product Manager will be responsible for managing the insurance portfolio for Consumer & SPT with ultimate responsibility for margin and customer experience, while also managing the product provider relationship. The Insurance Product Manager will be accountable for driving the right offer to the right customer at the right time and will work very closely with marketing to ensure the right product messages are shared through the right channel, above the line and below the line.
What else it involves
* Responsible for delivery of the Insurance product margin analysing and reporting on same and responsible for quarterly re-forecasting.
* Creation and execution of acquisition & retention offer roadmap to support net base growth.
* Ongoing optimisation of trading roadmap based on customer, market and performance dynamics.
* Set pricing and promotions for the category.
* Channel Engagement & management to drive insurance awareness and training to all colleagues.
* Co-ordinate with third party to deliver both in-person and online training across all channels.
* Agree and execute over the top incentive roadmap.
* Managing third party relationships and delivery of optimum partner performance.
* Delivery of all regulatory requirements as part of sales and retention processes.
* Continually monitoring market activity and reporting on performance.
* Customer experience strategy and development.
* Cost management.
* Create sustainable ways of working that drive continuous improvement.
* Being passionate about the voice of the customer and managing cross functional teams to support Insurance.
The skills we're looking for
* Extensive proposition management experience, including a strong Insurance or financial services track record.
* A high-energy, motivated person who has the desire to produce work to a global standard.
* Strong financial skills, ability to build a business case, ability to report against financial KPIs.
* Analytical skills - ability to pull out insights and action to drive KPIs to drive results.
* Experience in managing 3rd party suppliers.
* An ability to demonstrate innovative/creative approaches they took to address different business concerns.
* Ability to project manage multiple stakeholders to deliver initiatives on time & on budget.
* Commercial acumen with analytical approach.
* Ability to influence and build senior level support.
* Proven management and cross functional teamworking skills with the ability to develop and motivate within a high-performance culture.
* Aims for results, ability to work under pressure and to strict timescales.
Benefits of Working at Three
* Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Head Office in Dublin (3 days per week office based).
* Competitive salary, annual performance bonus & pension contribution.
* 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year).
* Healthcare Insurance through our flexible benefits programme, Life assurance, phone & laptop, subsidized canteen.
* Access to learning & development tools such as LinkedIn Learning.
* Free on-site parking.
There’s a lot more to us than meets the eye.
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs
At Three, we are committed to equity, diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie. Apply now at Three, a Phenomenal career awaits!
Three Ireland (Hutchison) Limited. 28/29 Sir John Rogerson's Quay, Dublin 2. VAT Registration Number IE6336982T
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