BrookLodge & Macreddin Village is seeking a dynamic and results-driven Sales and Events Manager to lead our sales efforts and coordinate exceptional events. The ideal candidate will have a strong background in hospitality sales, event planning, and relationship management, ensuring seamless execution of corporate events and special occasions while driving revenue growth.
Key Responsibilities:
* Develop and implement sales strategies to drive revenue growth in accommodation, corporate events, and private functions, including overseas clients.
* Identify new business opportunities and nurture relationships with potential clients, event planners, and corporate partners.
* Conduct sales visits, presentations, and networking events to promote BrookLodge & Macreddin Village.
* Achieve and exceed sales targets through proactive outreach and client engagement.
* Oversee the planning and coordination of conferences and private events to ensure a seamless guest experience.
* Work closely with clients to understand their needs, providing tailored solutions and exceptional service.
* Collaborate with internal departments (kitchen, front office, operations) to ensure smooth event execution.
* Manage event budgets, contracts, deposits, and timelines, ensuring profitability and efficiency.
* Maintain a high level of attention to detail in event setups, logistics, and overall customer satisfaction.
* Act as the main point of contact for clients, ensuring excellent communication from initial enquiry to post-event follow-up.
* Build strong relationships with new and repeat clients and key stakeholders to encourage loyalty and referrals.
* Gather and analyse client feedback to continuously improve the event experience.
* Maintain accurate records of sales activities, client interactions, and event details.
* Prepare reports on sales performance, revenue projections, and market insights for senior management.
* Ensure all contracts, deposits, and payments are managed efficiently.
* Assist with reservations and weddings if needed.
Key Requirements:
* A minimum of 2 years experience in a sales and events role within the hospitality industry.
* Strong knowledge of corporate events and conference planning.
* Exceptional sales and negotiation skills with a track record of achieving targets.
* Excellent organisational and multitasking abilities to manage multiple events simultaneously.
* Strong interpersonal and communication skills to engage with clients and internal teams.
* Up-to-date understanding of B2B, B2C, and experience of all online revenue channels, including but not limited to, 3rd party websites, social media platforms, analytics, and SEO.
* Able to price, negotiate, and contract rates with OTAs, Tour Operators, and DMCs.
* Proficient in software applications, including Microsoft Office.
* Strong knowledge of DMCs, MICE, and overseas tour operators.
What We Offer:
* A dynamic and picturesque work environment in Macreddin Village.
* Opportunities for career growth and professional development.
* Staff discounts within BrookLodge & Macreddin Village.
* Mileage/fuel allowance.
* Staff meals while on duty.
* Mondays to Fridays - weekend or evenings on occasion.
#J-18808-Ljbffr