Overviewibex. is looking for a Senior Network Engineer who has experience with WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers, and can provide Tier-1/2/3 support to diagnose and resolve escalated issues.
ResponsibilitiesTroubleshoot and provide Tier-1/2/3 support to diagnose and resolve escalated issues that may cause service degradation or interruption in the connectivity of Data Center, DR, Regional Hubs, and all branches.Oversee network infrastructure and handle new tasks independently.Perform network maintenance and system upgrades.Monitor performance and ensure system availability and reliability.Monitor resource utilization, trending, and capacity planning.Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.Select and implement security rules, policies, and procedures in conjunction with the company's security team.Liaise with internal/external teams for problem resolution.Handle network queries received from operations (end users).Maintain network tools and applications like Orion, TACACS, and Configuration Backups.Join bridges, manage trouble tickets, and respond to network queries.Coordinate with carriers.Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs, etc.
).QualificationsMaster's or Bachelor's degree in computer science or engineering.4 to 5 years of experience with WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers.Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, Fortigate) and security products/practices – ACLs, Firewalls, VPN, etc.Knowledge of wireless access controllers and access points.Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers.Experience in SDN/SD-WAN and public cloud security products/practices – ACLs, Firewalls, VPN, etc.Expertise in routing, switching, and VPN troubleshooting, with an understanding of WAN and internet multi-homing architecture.Experience in security audits, network patching/upgrades, and network security compliance policies.Familiarity with ITIL and enterprise change management.Operational excellence with knowledge of ITIL practices.Strong experience with NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, Fortigate).Proficiency in Cisco IOS, Cisco ASA/Palo Alto (Firewall), Fortinet Wireless, Solar Winds, and/or other network management utilities.Team management skills.
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