Join our prestigious 5 star hotel and be part of a team that delivers world class hospitality!
Your Role:
* Oversee Front Office operations, ensuring seamless guest experiences
* Lead and train front desk staff to maintain excellence in service
* Manage reservations, check-ins & check-outs efficiently
* Handle guest inquiries, requests, and concerns with professionalism
* Collaborate with departments to enhance overall guest satisfaction
* Maintain high standards of luxury hospitality and service
What We’re Looking For:
* Experience in front office management (luxury hospitality preferred)
* Strong leadership, communication & problem-solving skills
* Proficiency in hotel management software
* Attention to detail & commitment to 5-star service standards
* Ability to work flexible hours, including weekends & holidays
Why Join Us?
* Work in an elegant, world-renowned 5-star hotel
* Competitive salary & excellent benefits
* Career growth opportunities in luxury hospitality
* Supportive and professional team environment
The perks of working at The Westbury Hotel:
* 30 days of holiday including public holidays, increasing to 35 with length of service
* Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
* Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
* 50% off food when dining with the Doyle Collection
* Great location with easy access to public transport
* In-house training team dedicated to your personal development
* Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
* Save money with our Cycle to Work scheme and plan for your future with our pension
* Staff summer parties, Christmas parties and regular team get togethers
* Plus more ...
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