Position: IT Support Engineer. Location: Munster, Ireland.
PACIV, a global leader in industrial automation solutions with offices in Ireland, the United States and Puerto Rico, serving the Life Science, F&B and Utilities industries, is looking for an IT Support Engineer. This is a site-based role.
Job Description
This role is an IT Support Engineer working within a multinational life science manufacturing environment in Munster, Ireland.
* Responsible for IT Systems delivery as part of ongoing LifeCycle Management process.
* This candidate will be required to work closely with the IT and LifeCycle Management teams responsible for the full Automation and IT scope and with vendors/partners with responsibility for delivery of systems.
Responsibilities of the Role
* Assistance to Project team with implementation, installing and troubleshooting existing and new systems.
* Working with global teams and external vendors to provide solutions for business.
* Adhering to company standards when designing and implementing solutions for business.
* Liaison with other cross-functional teams to ensure deliverables meet project requirements.
* Ensure adherence with standards, following business processes in the execution and support of Automation systems.
* Managing relevant documentation required by project.
* Participate in daily Tier calls, taking responsibility to collaborate with customers to address daily operational issues in the PLC and automation space.
* Follow project schedules and document trackers to assist in the management and control of project deliverables.
* Liaise with stakeholders on the overall project to ensure clear communication between all parties in relation to IT requirements.
* Comply with Global Policies, Procedures and Guidelines, regulatory requirements and execute current Good Manufacturing Practices (cGMP) in the performance of day-to-day activities and all applicable job functions.
* Work collaboratively to drive a safe and compliant culture.
Requirements
Core Competencies (Technical):
* The following experience would be advantageous: Active Directory, Single Sign On, Server/Database Administration, Desktop & Server Virtualization, Cloud Technologies.
* Some knowledge of Computer System Development Lifecycle is preferred.
* Some knowledge of automation systems (PLC/Scada/BMS) is preferred.
* Good understanding of IT networks (subnets, firewalls).
* Good working knowledge of MS Windows systems.
* Proficiency in Microsoft Office and job-related computer applications required.
* Prior experience in a similar role in the Pharmaceutical industry is desirable.
* Must have a valid EU Work Permit and Irish Residency.
Core Competencies (Business):
* Effective communication and interpersonal skills to interface effectively with all levels of colleagues in a team environment.
* Self-motivated.
* Effective time management and multi-tasking skills.
* Problem-solving skills.
Qualifications:
* Degree Qualification ideally in a related Automation, Engineering, Computer or other Technical discipline.
Compensation
* Regular staff position, competitive salary and employee benefits package.
* Job type: full time.
* Job location: site-based role in Munster, Ireland.
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