Risk Claims Coordinator (Health)
We are seeking a Risk Claims Coordinator to join our team in Dublin. As a Risk Claims Coordinator, you will efficiently manage income protection and specified illness claims, ensuring compliance and prioritizing customer satisfaction.
Key Responsibilities:
* Assessment and Review of Income Protection and Specified Illness claims
* Case Management of Income Protection claims working with clients and clinical providers to develop rehabilitation and recovery plans
* Identifying cases with potential for claim recovery - working with these clients, providing support as required in conjunction with our internal & external specialists e.g. rehabilitation and / or requesting additional medical evidence to validate the claims
* Managing the cases to an outcome - return to work, termination, continue to pay
* Dealing with appeals on claim terminations including referrals to FSPO
* Participate in and lead multi-functional project groups to improve the quality and performance of Risk Claims and Customer Experience
Requirements:
* Experience in medical field such as occupational health, nursing, physiotherapist etc.
* Excellent inter-personal and communication skills
* Well-organised and ability to manage several tasks at the same time
* Self-motivated with strong leadership qualities, work on own initiative, promote and develop new ideas and ways of working
What We Offer:
* A competitive salary: €60,000 - €80,000 per annum depending on experience
* Generous pension scheme with employer contribution matching up to 14%
* Annual performance-related bonus and pay review
* Holiday allowance of 25 days plus bank holidays
* Free car parking
* Generous health insurance contributions after six months
* Employee assistance programme
* Volunteering days
* Professional qualification support and transparent career progression plans
About Us:
Aviva is a company that values diversity and inclusion. We offer flexible working arrangements and a range of benefits to support our employees' well-being.