Sales Administrator Job Description
Job Summary:
A highly proactive Sales Administrator is required to join our Internal Sales team. This role requires excellent administration and organisational skills to support our external sales team.
Main Responsibilities:
* Process sales orders, handle customer queries, and maintain effective communication with customers.
* Build strong relationships with customers and provide exceptional customer service.
* Handle sales enquiries, general sales administration, and sales quotations via an ERP system.
* Act as the primary point of contact for after-sales/customer service support and liaison with External Sales/Quality department.
* Collaborate with the External sales team, providing active support and contributing to the team's success.
* Communicate market findings and customer insights to the Sales/Marketing Team and management.
* Assist in compiling sales reports and contribute to marketing campaigns to promote brand awareness and business development.
* Attend sales meetings, conferences, trade exhibitions, and open days as required.
Desired Skills and Experience:
* Minimum 2 years' sales experience in a busy administrative environment.
* Experience working in a sales environment is desirable.
* Proven ability to handle customer interactions over the phone.
* A team player with strong initiative and self-motivation.
* Proficiency in using ERP and CRM systems and Microsoft Office suite.
* Excellent communication, presentation, and negotiation skills with fluency in English (verbal and written).
* Strong analytical problem-solving skills and time management abilities.
* Familiarity with the Agriculture/Equine and/or Civils industries is advantageous but not essential.