Join to apply for the ICT Operations Manager role at eir evo talent.
This is a permanent position located with our client in Wexford. Hybrid options available.
Job Overview:
Our client is seeking a highly skilled and experienced ICT Operations Manager to lead its ICT Operations team within the ICT Programme.
* The successful candidate will oversee and manage the client’s ICT infrastructure, ensuring efficient and reliable operations.
* This role requires strong leadership, strategic planning, and technical expertise in managing network infrastructure, server management, system monitoring, and ICT projects.
* The ICT Operations Manager will lead the ICT Operations team, working closely with the following teams to support the organization’s strategic goals: Security & Operations, Enterprise Architecture, Delivery, and Service Desk & ICT Business Support.
Key Responsibilities:
* Oversee the daily operations of the client’s ICT infrastructure, ensuring the functionality and performance of all systems, applications, and networks.
* Implement routine maintenance, updates, and proactive measures to ensure high availability and reliability of ICT services.
* Identify and address potential issues before they become critical problems.
* Manage and lead a team of ICT professionals, providing guidance, support, and development opportunities.
* Coordinate with external vendors, evaluating their performance and ensuring compliance with Service Level Agreements (SLAs).
* Support the development and implementation of ICT policies, procedures, and best practices.
* Assist the Architecture & Business Engagement and ICT Delivery teams in developing digital solutions and maintaining security standards.
* Lead ICT Disaster Recovery response for major incidents and oversee the ICT Disaster Recovery Management System.
* Monitor and manage ICT budgets, ensuring cost-effective solutions and efficient resource allocation.
* Ensure compliance with procurement governance and procedures, with a focus on client initiatives.
* Collaborate with other departments to understand ICT needs and deliver effective solutions.
* Manage vendor relationships, negotiate contracts, and ensure compliance with ICT regulations and standards.
* Stay up to date with ICT trends and emerging technologies to enhance ICT capabilities.
* Contribute to strategic planning, performance management, and evaluation of ICT operations.
* Lead and motivate staff, fostering a positive team culture and innovation.
* Oversee contractors' activities and ensure excellence in procurement and outsourced services.
* Develop and implement annual work programs, including budget preparation and management.
* Prepare high-quality reports and presentations for senior management and external bodies.
* Represent the organization in expert groups, committees, and stakeholder engagements.
Minimum Requirements:
Candidates must meet one of the following educational and experience criteria:
* A qualification at NFQ Level 8 (or equivalent) in Computer Science, Business Information Systems, Science, Engineering, or a related field, with at least five years of relevant experience in ICT Operations.
* A qualification at NFQ Level 7 (or equivalent) in a relevant field, with at least seven years of experience in ICT Operations.
* A qualification at NFQ Level 6 (or equivalent) in a relevant field, with at least eight years of experience in ICT Operations.
Additionally, candidates must have:
* Strong technical expertise and demonstrated experience in networking, firewall and server management, incident management, cloud technologies (Azure and Microsoft 365), DevOps, and backup/disaster recovery.
* A proven track record of fostering collaboration to manage ICT interdependencies and challenges.
* Experience in decision-making and providing expert technical advice on ICT infrastructure and system design specifications.
* Excellent interpersonal and leadership skills, with experience managing and leading teams in delivering complex ICT projects.
* A full valid Irish/EU Driving Licence (Class B) or a licence acceptable for transfer to a full Irish licence.
Candidates must be eligible to work in Ireland or currently hold a Stamp 1G/4 Visa to apply.
Contact: For more information please apply here or contact Daniel Gavin (0858589660 / daniel.gavin@eirevo.ie) in eir evo talent directly.
Ref: EET6705
Seniority level
* Director
Employment type
* Full-time
Job function
* Information Technology
* Industries
* IT Services and IT Consulting
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