With over 25 years’ experience in offering specialist supply chain solutions to the mobile phone and technology industries. Fónua have developed an industry leading Device Ownership & Supply Chain Optimisation Model. Fónua have long standing direct procurement relationships with all of the key mobile device hardware OEMs.
Our Mission:
To continuously optimise our partner’s distribution requirements through the delivery of innovative products and services. We will fulfil both vendor and customer needs through efficient supply chain, extensive product knowledge and value added solutions delivered profitably by dedicated and professional employees.
Our Vision:
To create value and make a difference
Our Values:
Creativity & Imagination
Passion Energy & Ambition
Hire & Retain the Best
Leadership
Teamwork
Respect
Excellence
This is a fantastic opportunity for a motivated individual to join a challenging and often demanding business. The ideal candidate will have a desire to develop a career within a highly rewarding sales environment and will have a strong track record in a fast-paced sales support position.
The successful candidate will be positioned within the Enterprise team and will work on supporting the sales team with coordination, administration and direct sales. They will assist with Domestic retail, Enterprise divisions and International sales. They will be involved in assisting and developing sales via selected Web Channels. New Business development in the UK will be part of the role, generating leads, sending mails and cold calling potential new customers.
The support aspect of the role will encompass sales administration & coordination. There will be a large amount of various administrative aspects to the role so a methodical, detail focused skill set will be essential.
Main Responsibilities are not limited to but will include:
* Support for sales of physical stock lines, typically mobile handsets, laptops, table/ipad, accessories and associated products.
* Management of customer data, sales information and performance reporting using CRM and a business information system.
* Sales coordination and administration.
* Stock Management
* Development & maintenance of a product catalogue and pricelist for both internal & external use.
* Management of On- Line Portals- product catalogue, pricing ,stock, back orders
* Liaising with sales team to assist with pipeline and sales order processing.
* Managing returns of stock where required.
* Build a strong working relationship with other departments in order to ensure cross departmental collaboration where necessary.
* Identifying new sales opportunities and developing new business channels.
Essential Skills
* Strong IT skills, particularly in Excel, Powerpoint and CRM.
* Excellent numerical and analytical skills
* Excellent personal presentation and strong communication skills
* Experience of ERP Systems an advantage
* Acute commercial awareness
* Strong problem-solving skills
* Previous experience working in a client facing environment
* Experience in the telecommunications industry is an asset
Person Specification
* Must be flexible, have the ability to prioritise their workload, work to deadlines and ensure that queries are resolved in a timely manner.
* Strong organizational skills – able to plan and prioritize, and ability to manage own time.
* Understanding of sales process from sourcing prospects to closing the sale and customer follow-up.
* Results-driven
* Interested in sales and business administration.
* IT system literacy and competencies
* Affinity and interest in technology preferable
Company Benefits:
Pension Scheme
Bike to Work Scheme
Gym/Wellbeing Contribution
Employee Purchase Scheme
Phone Repair Discount
Educational Assistance Program
Company Events
Free Parking