Business Software Consultant (Hybrid)
We are seeking a skilled and enthusiastic professional with a passion for Accounting and Business Management Systems to join our team.
Role Summary
As a Business Software Consultant, you will assist clients in the installation, support, and optimisation of accounting systems.
This involves understanding business requirements, designing tailored solutions, implementing them effectively, and managing the customer support portal.
Key Responsibilities
1. Implement Accounting Software, including business process reviews, project management, data migration, and training end-users.
2. Collaborate with team members to ensure smooth project delivery.
3. Troubleshoot and resolve software-related technical issues.
4. Develop and maintain software documentation and user manuals.
5. Identify opportunities for further business process improvements with clients.
6. Log information using call/ticket systems.
7. Continuously upskill on system advancements and industry trends.
Support
Provide customer support for system issues, connectivity problems, and general