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Night porter

Dublin
Portmarnock Resort & Jameson Golf Links
Porter
Posted: 5 February
Offer description

We are looking for an individual with a flair in exceeding guest's expectations to join our
Night Team.
The right candidate will represent the Hotel throughout all stages of the guests stay in particular during the night. Ensuring that guests are welcomed positively and all needs are catered for. The Night Team are also responsible for the security of the Hotel overnight.

Responsibilities

* To offer a friendly, efficient, warm and welcoming reception to our guests.
* To follow the hotel standard on check in and check out procedures.
* To assist the Front Office Manager in ensuring the smooth running of the front desk.
* To work well under own initiative and as part of a team.
* To communicate hotel services to guests and to offer assistance as required.
* Ensure an efficient and friendly telephone service to guests at all time.
* Carry out cleaning duties.
* Provide early breakfast.
* Carry out nightly security checks.
* Provide tourist and other local information to guests.

The ideal candidate will

* Have excellent communication and customer service skills.
* Be a team player.
* Have knowledge of cash procedures and balance of payments on front office system.
* Have excellent attention to detail.
* Have previous hotel security experience.
* Have experience with food and beverage systems in hotels.
* Have a clean drivers license.
* Opera experience desirable but not essential.
* Experience working nights desirable.

Skills
team work Fluent in English Have a clean drivers license.

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