Role Title:
Location:
Galway
Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for our customers.
Our Vhi Galway Clinic provides a range of health and wellbeing services to our members, including Urgent Care.
Key Responsibilities:
* Provide an excellent level of service to patients and customers attending the clinic.
* Manage all communications in a respectful and courteous manner (e.g face-to-face, phones, email, etc).
* Ensure all patient information is entered accurately and computerized patient files are updated and secured accordingly.
* Organise and book patient appointments & advise of costs in relation to the range of VHI Healthcare policies.
* Responsible for the smooth running of the Reception area and provide support to cross-functional team members.
* Provide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis.
Requirements:
* Experience in an administrative or customer facing role.
* Demonstrated capability in a customer facing environment is essential.
* Previous experience in a healthcare setting would be an advantage but is not essential.
* Patient and customer focused and demonstrating related skills.
* Excellent communication skills.
* Excellent interpersonal skills.
* Good IT Skills Micro Soft Office.
* Demonstrated alignment with Vhi Values.
About Vhi:
Vhi is an equal opportunities employer.
If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact us.