About the Role:
We are seeking a part-time permanent Donor Services Administrative Assistant with proven experience in donor/customer care, administration, and data input.
Key Responsibilities:
* Provide exceptional donor/customer care.
* Perform data input with accuracy and efficiency.
* Support administrative tasks and CRM management (Salesforce).
Requirements:
* Minimum of one year's experience in administration, customer/donor care, data input, and CRM management.
* Good working knowledge of MS Word and Excel; aptitude to learn new systems quickly.
* Exhibit excellent communication skills, both written and oral.
* Demonstrate strong attention to detail (essential), time management, organisation, and problem-solving skills.
About Trcaire:
Trcaire is an International NGO. We work with local partners in the world's most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create.
We work towards five goals: Promote Access to Justice; Achieve Climate & Environmental Justice; Ensure Women & Girls Protection, Voice & Influence; Save Lives and Protect Human Dignity and Mobilise the Public on the island of Ireland to achieve Global Justice.
The Opportunity:
As the Donor Services Assistant, you will be an experienced administrator who will play a crucial role in supporting our mission by delivering exceptional donor care through various communication channels and accurately processing all income for the region.
You will collaborate closely with the Northern Ireland team to achieve our goals.
Benefits:
* Competitive Salary and Benefits: Including pension scheme and life insurance.
* Work-Life Balance: Flexible working policies to support family life and personal well-being.
* Part-Time Opportunity: Ideal for balancing professional and personal commitments.
* Supportive & Collaborative Environment: Work with a team that values your contributions and supports your growth.
* Nearby Free Car Park Space: Convenient and hassle-free parking.
* The opportunity to contribute to impactful work that changes millions of lives around the world.