Social network you want to login/join with:
Stylist - Part Time 16 hours - Arnotts, Dublin
Client: AllSaints
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference:
09a8fffdb21b
Job Views:
85
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
The role
As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations, and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers, and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
What will I be doing?
* Spending the majority of your time on the shop floor in a busy and fast-paced environment.
* Styling customers with our latest collections, sharing your detailed product knowledge and providing an exceptional brand experience.
* Maintaining the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
* Participating in stock replenishment, deliveries, and digital orders while utilising our digital tools to support a positive customer journey.
* Handling and responding to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders.
* Making service decisions for our customers to resolve their issues while retaining their loyalty and trust.
* Putting the customer at the heart of everything you do and working as one AllSaints team to achieve the best results.
* Greeting customers into our store and tailoring your approach to support the purpose of their visit.
* Maintaining staff areas to the highest level of expectation, showing pride in your surroundings.
* Supporting and observing your peers, seeking feedback to support your growth and development.
* Predominantly store-based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or occasionally from home.
* Partnering with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly.
What skills do I need?
* Friendly and attentive; you'll constantly interact with customers in store and online.
* Awareness and knowledge of our brand, style, and values.
* Can-do attitude and enthusiasm for customer interaction.
* Good problem-solving techniques, with pace and empathy.
* Tech-savvy, processing transactions and responding to customer queries using our digital tools.
* Awareness of brand campaigns, lookbooks, and new product launches.
* Excellent attention to detail.
* A passion for fashion and being an ambassador for AllSaints.
About the location
Our concession in Arnotts, Dublin has been open since and usually trades from 10:00am - 19:00pm (subject to seasonal change). Our team working in this store are a diverse group who all enjoy working closely and collaboratively. The Arnotts building is a historical landmark in Ireland, conveniently located for both locals and tourists.
What we stand for
* The Customer is the Boss - We work as one proud team to get the best for our customers.
* One Team - We are joined up and encourage others to share their ideas.
* We Do What We Say We Will - We know our goals, and we work with clear outcomes in mind.
* We Are Responsible - We are self-aware and understand the impact we have on others.
Benefits:
* A generous wardrobe allowance.
* Potential to earn more from our team commission scheme.
* Employee discount for you to spend with family and friends.
* Up to 2 years service: 33 days (25 days + bank holidays).
* Over 2 years service: 36 days (28 days + bank holidays).
* Access to dental cash plan & free virtual GP appointments.
* Life assurance cover.
* Access to discounted gym membership and corporate discounts.
* Free, confidential, wellbeing and lifestyle support.
* Enhanced family leave benefits.
* Health days for physical or mental wellness.
* Dedicated mental health support.
* Eye care vouchers, season ticket loans, and more!
#WeAreAllSaints
Our aim is to develop diverse teams and create an environment where everyone feels respected and valued. We commit to providing equal opportunities to everyone in our employment and recruitment processes.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
#J-18808-Ljbffr