Applications are invited for the position of Food & Beverage Supervisor.
Reporting to the Food and Beverage Manager and the Operations Manager, you will assist in the smooth and efficient running of the hotel restaurant, bar &/or banqueting departments, ensuring profitable operation whilst complying with Company Standards and ensuring complete guest satisfaction at all times.
Main Duties include:
1. Ensure the smooth management of the food & beverage service in conjunction with the Deputy General Manager and the supervisory team.
2. Deal with situations and customer queries as they arise.
3. Check and ensure adequate beverage and wine stock levels on a regular basis.
4. Ensure all orders are taken accurately and serviced efficiently.
5. Ensure all staff have sufficient knowledge of menus, beverages, and service standards, identifying any training needs and conducting training when required.
6. Maintain a high standard of hygiene and cleanliness in all areas of the Bar, Restaurant &/or Banqueting and other related areas.
7. Ensure the correct setup in the Restaurant, Bar &/or Restaurant prior to service and create the right atmosphere.
8. Assist in the rostering of staff accurately and effectively according to business requirements and monitor these business levels daily.
9. Supervise, control, and monitor all staff on duty ensuring all duties are carried out in accordance with Company Procedures.
10. Ensure a high standard of service and attention to detail within the hotel/your department.
11. Check the main safe at the beginning and end of each shift.
12. Ensure all floats are accurate before giving to each department.
13. Maximise staff productivity and encourage staff motivation by helping to create a positive working environment.
14. Deal with customer complaints in an efficient and professional manner and notify Management of these.
Some of the Benefits:
* Contributory company pension scheme (12 months service requirement)
* Company Life Insurance Scheme
* Free parking
* Complimentary Leisure Club Membership
* Friends and Family Rates
Oriel House Hotel, part of the Talbot Collection is an equal opportunities employer.
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