Fannin Limited is part of DCC plc and employs approximately 16,600 people across three main divisions: Energy, Technology, and Healthcare. At Fannin, we provide medical devices, pharmaceuticals, and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health. What we deliver is more than simply the mechanics of treatment; with our extensive range, expert knowledge, and unrivalled customer care, we seek to be the best service provider of Medical Devices, Medicines, and Services to the healthcare sector.
With a heritage of caregiving dating back to 1829, we have a track record in medical supplies and pharmaceutical distribution to support our claims. We deliver confidence in our ability and with the backing of DCC, one of Ireland’s largest PLCs, we have the financial strength to sustain and develop our business which is underpinned by our dedicated workforce.
The Role:
We are currently seeking an experienced Administrator to join our busy team located in Leopardstown. Your role will be to provide a high level of administration support to various stakeholders, including the sales team, from Directors to sales representatives working in the field, as well as external customers in completing electronic correspondence when bidding for tenders.
To be successful in this role, you must have solid administration experience ideally within the healthcare sector. You will have strong attention to detail and must be used to working to deadlines and have the ability to work under pressure. The right candidate will have extensive administration experience and be very detail-oriented. Excellent MS Excel and PowerPoint skills are essential.
Principal Duties and Responsibilities:
Sales team support:
* Provide administrative support to the Sales Directors & Sales Representatives including travel & accommodation arrangements.
* Support to Sales Director & Sales Reps on product quotations, pricing, and supplier queries as required.
* Organise supplier & product training for the Sales Team and new hires.
* Create PowerPoint presentations for Principal meetings.
* Arrange conferences, exhibitions, and coordinate monthly manager meetings, including the taking of minutes.
* Reporting:
o Produce month-end reports.
o Produce sales and purchase trend reports.
o Produce Sales Bonus tracker reports.
o New pricing/margin setup.
o Setting up annual and Territory budgets.
Marketing Support & Customer Complaint Management:
* Design and maintain levels of brochures and marketing materials with graphic partners and sales managers.
* Coordination of Clinical Studies.
* Ensure market samples are provided to the team.
* Oversee all aspects of Clinical Exhibition coordination bookings and Exhibition stand.
* Co-ordinate Marketing mail-shot promotions including dealing with outside agencies and printers as required.
* Responsible for provision of and updating content on the Fannin company website.
* Managing customer complaints & recalls, i.e., completing supporting administration & liaising with the sales team & supplier.
* Co-ordinate and support all stages of the tendering process.
* Completion of Tender response documents including provision of pricing and product information.
* Communicating status updates to all stakeholders to ensure Tender deadlines are met.
Qualifications and Experience:
* Demonstrated track record delivering in a high-level Administrative role with 5 years’ experience.
* Advanced Microsoft Office skills (Word, PowerPoint, Excel, Visio, and Project for Windows).
* Professional communication skills required.
* Attention to detail and an appreciation of the need for accuracy, particularly on Tender documents.
* Ability to use own initiative and show discretion.
* Flexible approach to working hours during busy periods.
* Previous medical company/healthcare experience would be an advantage.
Other Information:
* Excellent remuneration package commensurate with experience will apply.
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