Job Summary:
As a Sales Assistant at Wine Flair, you will provide excellent customer service, uphold store standards, and comply with legal regulations.
Responsibilities:
* Greet and assist customers, offering guidance and advice on our products.
* Process sales transactions while handling cash and card payments.
* Enforce the Challenge 21 Policy for the sale of all age-restricted products.
* Maintain a clean, organized store environment.
* Stock shelves and manage inventory levels.
* Collaborate with the Store Manager and Area Manager on store operations.
* Handle customer inquiries and issues with professionalism.
* Participate in store merchandising and promotions.
* Ensure the safety and security of the premises at all times.
Desirables:
* Pursue or hold a WSET Foundation Certificate to enhance product knowledge.
* Basic knowledge of cash handling and POS systems.
Qualifications:
* Strong communication and interpersonal skills.
* Experience in a retail environment preferred.
* Flexible work schedule, including evenings and weekends.
* Detail-oriented regarding legal compliance and store standards.
* Enthusiastic, customer-oriented approach.