Location: Dublin, Ireland
Sector: IT
Salary: Competitive
Due to continued expansion of eir evo, we are now seeking to recruit an experienced Desktop Support Engineer who aims to become an integral part of our Managed Services Team.
You will work on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.
The successful candidate will work on and receive exposure to different technologies, including Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions.
The role would involve:
Desktop Support for customersProvisioning accounts and hardwareSupporting Windows Desktops, Printers, Outlook, Networks, MS Office, O365, AutopilotSupport of the MyPay ApplicationMaintenance of the platforms in SSO Freshdesk (MyPay ticket system for help desk) and ISpring (MyPay e-learning)Support Azure Virtual Desktop, AD, DNS, DHCP, GPO, Office 365Maintain and build the current documentation in placeHardware troubleshootingInteracting with and managing 3rd partiesImaging and Deployment, IntuneManage File Permissions and Access Rights, Security/Distribution Group creation and managementConfiguration and Support of Mobile DevicesDay to day dealings with the customerRequirement to be onsite in Portlaoise office up to two days per weekWorking with the wider eir evo PMO team on project engagementExperience:
4+ years working in a deskside support/system infrastructure environment (required)Windows Servers, Active Directory, Microsoft Exchange, MS Office - Level 2 supportOffice 365 experience requiredCustomer Services, Call HandlingIt would be preferred if the candidate had one of the following accreditations and experience:
Microsoft Specialist certification in Windows 10A Microsoft MCP for Client or Server OSCompTIA A+CompTIA Net+Successful candidates will receive exposure to:
All Microsoft Operating SystemsWindows ServersVirtualization – VMware, Citrix, Hyper-VSMB Networking EnvironmentsUnified CommunicationsRemote Access Solutions Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply. If you are interested in applying for this role, please do so via the relevant link. If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy.
This is used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo.
We are committed to creating an inclusive and supportive work environment.
If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
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