Overview
Inside Sales Account Manager – Cork, Ireland – North EMEA Region
Quest is an award-winning IT management software provider offering a broad selection of solutions to our customers to help manage, secure, and modernize their IT environment.
We are currently looking for an experienced Inside Sales Account Manager, to join our North team and further grow our mid-size to enterprise market business within the Platform Management team. Experience with SaaS, On-prem, or Hybrid is highly valued. This is an exciting and rewarding opportunity that offers career and personal growth.
The role's main objective is to drive pipeline and revenue growth and increase market share within the mid-size / enterprise North region.
This is a fantastic opportunity to join like-minded people in this high-growth industry. Your focus will be to build relationships, close business directly and through our channel partners, create and execute campaigns, drive growth, and over-achieve on revenue targets.
Responsibilities
1. Manage and close high-velocity inbound opportunities from channel partners/distribution and current accounts.
2. Finding, developing, and closing sales opportunities.
3. Manage your own sales achievement goals against a specified territory.
4. Proactively prospect customers to identify net new business opportunities and develop relationships via cold calling, own pipeline activities.
5. Own and manage the sales cycle for assigned accounts, leveraging a value-based selling approach.
6. Maintain accurate forecast and activities in the CRM (Salesforce).
7. Identify customer/partners needs/requirements and recommend the appropriate products and solutions.
8. Maintain awareness of market conditions and competitors' products and pricing and keep up to date on knowledge of the company.
9. Remain up to date on new products and services offerings.
10. Engage directly with end users/partners via telephone calls, email, while leveraging field sales for onsite engagement where needed.
11. Be highly responsive to partners and customers, providing them with the information they need throughout the sales process.
12. Work with customers to complete Health Checks, Quarterly Business Reviews and increase customer engagement with our Strategic Customers.
13. Work with channel partners to identify and qualify sales activities, strategies, and business opportunities to generate pipeline in collaboration with the Field Channel Manager.
Qualifications
1. 4+ years’ experience within a channel/inside sales/renewals role (technology, software, B2B, etc.).
2. Good knowledge of Microsoft & Salesforce.
3. Highly motivated and target driven with a proven track record in sales.
4. Ability to work independently and as a team player.
5. Excellent selling, negotiation, and communication skills.
6. Capacity to work under pressure and meet deadlines.
7. Create and nurture strong collaborative relationships with customers, partners, and sales team members.
8. Polished professionalism with above-average organizational, planning, communication, and problem-solving skills.
9. Bachelor's Degree or equivalent third level qualification.
10. Strong presentation and critical thinking skills.
11. Fluent in English, additional language (Nordic languages, Dutch a bonus).
Company Description
At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
We’re not the company that makes big promises. We’re the company that fulfills them.
We’re Quest: Where Next Meets Now.
Why work with us!
1. Life at Quest means collaborating with dedicated professionals with a passion for technology.
2. When we see something that could be improved, we get to work inventing the solution.
3. Our people demonstrate our winning culture through positive and meaningful relationships.
4. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.
5. Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
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