Sales Development Representative (French Speaking)
Permanent employee, Full-time · Dublin
Your mission
We're expanding our Dublin Sales Team and are seeking a dynamic individual who is energetic, proactive, and unafraid to outreach and connect with potential customers. The ideal candidate will thrive in a fast-paced, high-growth SaaS environment and has excellent communication and relationship-building skills. Our SDRs are the heartbeat of our sales team, driving growth by generating new leads and qualified opportunities.
Your Role at eDesk
Personalised Outreach & Qualify Leads
* Conduct detailed research on potential customers before reaching out, allowing you to craft highly personalised outreach messages that resonate with their industry, needs and challenges.
* Engage potential customers over the phone and via written communication through warm and cold outreach to build interest and identify needs.
* Qualify leads to assess fit and potential value to eDesk, efficiently prioritising high-value prospects for Account Executives.
* For larger potential deals, pass qualified leads to Account Executives; for smaller opportunities, you’ll be given the opportunity to close directly.
* For smaller-value prospects, conduct product demos to showcase our solution, working to close the sale on the spot.
Closing Deals (smaller-value prospects)
* Demonstrate a clear understanding of each prospect’s industry and needs to maximise engagement.
* Uncover gaps in prospects' current approaches, generating curiosity and qualifying them as strong fits for eDesk’s solutions.
* Clearly communicate the value of eDesk's solutions, helping decision-makers understand how we address their specific challenges.
Design and Execute Targeted Sales Sequences:
* Execute customised sales sequences to guide leads through the sales funnel.
* Use insights into market trends and customer challenges to create high-impact interactions.
Consistently Exceed KPIs
* Maintain accurate CRM records to ensure full visibility into your activities and progress.
* Meet and exceed performance indicators, driving personal and team success.
Your profile
Very high energy and highly competitive.
Numbers and results focused.
Coachable.
Confidence in conducting daily outbound interactions with prospects and following the eDesk sales process.
Self-starter who can build and nurture strong relationships with prospects.
Ability to analyse situations and make informed judgements.
Excellent verbal and written communication, with confidence in presenting and demoing software.
Eagerness to learn and thrive in a rapidly evolving environment.
Quick to absorb and effectively apply product insights in sales conversations.
A ‘can-do’ attitude and the drive to continuously improve.
No sales experience necessary, just an openness to learn.
eDesk is a software company headquartered in Dublin, Ireland that seeks to enhance sales and simplify transaction support for e-commerce businesses across the globe through our three products:
* eDesk - an eCommerce help desk, the only AI powered helpdesk solution built specifically for eCommerce
* Repricer - a dynamic repricing engine
* Feedback - an automated ratings management and feedback tool
Winner of the 2021 Deloitte ‘Innovative New Technology Award’, thousands of customers globally already trust eDesk and repricer.com to help them deliver incredible experiences to their online customers.
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