Job Title: Field Service Coordinator - Solar Projects/Heatpump Projects/Power Solutions
About Our Company
We are an energy company with a proven track record of entrepreneurial, commercial, and technical success. We develop, design, construct, operate, fund, and maintain multi-technology assets to accelerate the transition to a zero-carbon economy for our customers.
Job Summary
We are seeking an experienced Field Service Coordinator to support the delivery of services to our customers and ensure the smooth coordination of various functions, preventative maintenance, reactive maintenance, installations, and after-sales support projects.
Responsibilities
* Ensure client service level agreements are met and resources are adequately allocated.
* Organise day-to-day reactive and planned maintenance schedules.
* Develop comprehensive project plans and schedules, executing plans to achieve agreed outcomes.
* Manage spare and critical stock levels to ensure we can react to issues quickly and effectively.
* Manage and develop field service software to ensure it meets the needs of the business unit as more SLAs are brought online.
* Manage direct and subcontracted labour.
* Communicate issues with key suppliers and the internal engineering department to facilitate root cause analysis and implement corrective actions.
* Play a key role in winning new service level agreements and other services across solar farm and large-scale heat pump projects.
* Generate status reports and communicate them to the business unit leader.
Requirements
* Full Clean Driving License.
* 3+ years of experience in field service coordination.
* Third-level qualification in construction management or engineering, or extensive field service and maintenance experience.
* Experience with large electrical and/or mechanical systems.
* Strong budget management skills.
* Strong delegation and organisational skills.
* Knowledge of quality and safety management systems.
* IT proficiency with the ability to generate detailed site reports.
* Ability to drive projects and work within strict deadlines.
* In-depth understanding of health and safety requirements within Irish construction sites.
Benefits
* Competitive salary.
* Company car.
* Fuel card.
* 22 holidays.
* Death in Service benefit (after probation completion).
* Profit Share Scheme (after probation completion).