Position: Service Manager Location: Cooney Motors, Boyle, Co. Roscommon Cooney Motors, your trusted Nissan dealership in Boyle, Co. Roscommon, is seeking an experienced and dynamic Service Manager to lead our service department. This is an exciting opportunity for a driven individual to manage and enhance the operational efficiency of a busy, customer-focused environment. About Us At Cooney Motors, we are committed to delivering the highest standards of customer service. We value our team, providing ongoing training and development to ensure we stay at the forefront of the motor industry. With a modern facility and a strong reputation in the community, we strive to maintain a supportive and rewarding environments for all our employees. Key Responsibilities Lead and manage the day-to-day operations of the Service Department, ensuring workflows are efficient, service standards are maintained, and business growth targets are met. Oversee technician productivity and quality of service, ensuring all work is invoiced, and warranty claims are processed promptly. Collaborate with the Sales and Aftersales teams to achieve overall company objectives. Provide expert technical information and advice to customers, resolving issues and ensuring excellent customer satisfaction. Implement and manage training plans for staff, keeping them up to date with technical knowledge and brand standards. Ensure compliance with company policies, safety standards, and manufacturer requirements. Monitor key performance metrics (e.g., labour efficiency, costs, and profitability) and identify opportunities to improve service processes. Act as the primary liaison with Nissan and other franchise partners, ensuring operational and quality standards are met. The Ideal Candidate Will Have A minimum of 3 years of experience managing a busy Service Department within a main franchise dealership, ideally with a technical background. Proven success in a Service Manager, Workshop Controller, or Senior Service Advisor role. Strong technical knowledge and a customer-focused approach. Experience with automotive management systems (knowledge of Pinewood DMS is a distinct advantage). Excellent leadership, communication, and organizational skills, with the ability to motivate and develop a high-performing team. Strong business acumen, including the ability to manage costs, drive efficiency, and maximize commercial opportunities. A full and valid Irish or EU driving license. What We Offer Competitive salary with performance-based bonuses. Company vehicle. 20 days of paid annual leave. Access to ongoing manufacturer training programs. Career growth opportunities within a reputable, family-run business. A positive work environment focused on employee well-being and development. How to Apply If you're an ambitious professional looking to lead a team and drive success in a dynamic, customer-focused dealership, we'd love to hear from you. Please send your CV along with a cover letter outlining your most relevant experience by clicking apply below.