IT Managed Services Engineer - Dublin West
Ergo are seeking an IT Managed Services Engineer for a permanent role in Dublin 15 area. As an IT Managed Services Engineer you will provide 1 st and 2 nd level/escalation/field support to a diverse client list remotely and on-site.
You will support client infrastructure projects to completion working with both cloud and to a lesser-extent on-prem solutions.
You will work on Office 365 and Azure migrations in an enjoyable environment with strong salary plus benefits including mobile phone, laptop and pension.
What will you do?
* Provide 2 nd line expertise, guidance and support for a range of infrastructure solutions including cloud-based managed services, on-premise server solutions, backups and storage
* Effective diagnosis & troubleshooting of server hardware, desktops, laptops, printers, and Microsoft desktop applications
* Installation and configuration of servers (physical and virtual). Desktops, laptops, and infrastructure hardware
* Experience of endpoint management
* Active Directory users and computers management
* Interaction with project teams to facilitate new systems and upgrades
* Apply information security in accordance with the established team policies, procedures and work instructions
* Maintain and develop professional skill set through ongoing certification
You should have the following experience:
* Previous experience in a similar role (Systems Administrator, IT Engineer, Field Engineer, Service Desk) ideally in an MSP or similar
* Microsoft stack including M365 (Teams, One Drive, SharePoint)
* Deployment tools (SCCM / Intune)
* Windows Server Admin
* Networking
* Professional certifications such as MCSA, MCSE, VCP, Azure, Office 365 a real advantage
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