Operations Analyst Financial Services Client Services Trading 12 months Dublin "This role is an exciting opportunity for a talented individual to work in the dynamic Equity Transaction Services space.
The team provides support to various Equity Trading Desks who trade across global markets for EMEA based clients.
The role involves facing off with many different business lines, gaining exposure to a multitude of systems.
The successful candidate will have the opportunity to play a key role supporting our Sales Trading Desks as well as working closely with our back office settlement teams and Client Relationship Managers.
The team deals primarily with the booking, allocation and confirmation of cash equity trades executed with our institutional client base.
Additional responsibilities will include facing off to the Front Office, dealing with queries, managing priority clients to make sure benchmarks are met, ensuring periodic functions are performed in strict accordance with timelines and checklists, managing inbox queries and issues, following process control standards on all tasks and duties performed.
The successful candidate will be pro-active with an analytical approach to work.
The individual will have excellent communication skills, both oral and written and be able to work in a pressurized environment whilst maintaining an attention to detail."
Responsibilities Monitor client confirmations Booking of Trade Allocations Query Management Establish good working relationships internally with the front office, sales teams, middle and back office teams Develop and maintain procedures Providing Support for the London Sales Desk Ensure compliance with target control standards Managing client communications Problem escalation to product specialists and technical support teams.
Provide internal and external team training where required Requirements Highly motivated strong self-starter who has the initiative and drive to come into an area and learn quickly and progress Ability to work under pressure and maintain high standards when dealing with tight deadlines, high volumes and demanding trading desks and clients Clear communicator both written and verbal with both internal departments and external clients/counterparties Ability to demonstrate problem solving skills, manage and resolve queries Demonstrate a solid understanding of operational risk Excellent Client focus - ability to build strong relations with internal and external clients to provide top tier client service Must be flexible, prioritise, work to deadlines and ensure queries resolved in a timely manner.
Meticulous attention to detail and market deadlines Flexible, enthusiastic and hard working approach Strong teamwork skills Competent Excel skills and the ability to manipulate data Skills: finance trade settlement Client service