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Be Yourself – Be a Champion for Your Team – Be Leonardo
As an Assistant Front Office Manager, you’ll be the backbone of the team, working with the Front Office Manager to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. You’ll be supervising the Front Office operations and ensuring that all guests’ needs are met from arrival through to departure.
Some of the perks you could enjoy include:
* Special rates on Leonardo Hotel rooms across the UK & Europe.
* Company-wide recognition scheme for being your fabulous self.
* Talent referral scheme: earn a bonus for recommending a friend.
* Regular celebrations, including Thank You Week and Employee Awards Celebration.
* Access to Company Pension Scheme, Life Assurance, and Wellbeing Support.
* Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Assistant Front Office Manager, you will:
* Be yourself!
* Make suggestions to maximize our guest care strategies.
* Maximize revenue by supporting upselling.
* Coach and train new team members to help them reach their full potential.
* Work alongside the Front Office Manager to bring proactive solutions to the table.
* Bring your positive energy to work every day.
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. Our Assistant Managers hold key roles in supporting team members and Heads of Department. We support your skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops. To develop your business and people skills, we also offer an 8-month “Fast Forward Programme” to help you progress to the next stage in your career.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to join us!
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