Job Summary
Nua Healthcare is one of Ireland's leading care providers, offering residential, supported living, mental health, day and community outreach services to individuals with complex support requirements.
We are seeking an Engagement and Recovery Officer to join our multidisciplinary team, working alongside individuals, family members, carers, and supporters in our upcoming mental health service in County Meath.
Key Responsibilities
Service Delivery:
• Promote recovery-oriented services through engagement with individuals, family members, carers, and supporters.
• Identify and prioritize the needs of vulnerable groups.
• Develop mechanisms for feedback from vulnerable groups, ensuring transparent accountability and follow-up on issues raised.
• Facilitate regular feedback on service experience and satisfaction.
Service Improvement:
• Participate in processes related to service improvement.
• Establish a culture of collaborative involvement.
• Support evidence-based service improvement approaches.
Standards, Regulations, Policies & Legislation:
• Contribute to policy and procedure development.
• Ensure adherence to current standards and procedures.
Experience
• Experience caring for someone with mental health difficulties, including the recovery process.
• A track record of supporting projects promoting positive mental health.
• Experience facilitating groups or similar engagement processes.
Skills Requirement
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to build and maintain work relationships through flexibility, adaptability, openness, and leadership by example.