Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Risk Management team.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Operational Risk Senior Vice President is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills are required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. This individual is accountable for significant direct business results or authoritative advice regarding the operations of the business and necessitates a degree of responsibility over technical strategy. This role is responsible for handling staff management issues, including resource management and allocation of work within the team/project.
What you’ll do
* Establish and oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimising losses from failed internal processes, inadequate controls, and emerging risks.
* Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
* Governance and oversight across the portfolio of Operational Risk for example (not limited to) technology operational risk, cyber risk, processing Risk, etc.
* Serves as a subject matter expert for all performance issues that surface.
* Issues Management (KPI/KRI/Corrective Action Plans).
* Resolves transactional level escalations coming from the vendor or internal partners.
* Analyses a multitude of scorecards/performance management tools and other data in an attempt to mitigate exposure (risk/financial/regulatory) and gain insights which lead to an improved risk environment.
* Collaborates to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
* Contributes to the design and application of Operational Risk capabilities seeking improvements and efficiency and driving through to implementation.
* Develops and maintains relationships across the business users and Lines of Defence to better understand and deliver customer requirements by responding to changes in the internal and external business environment.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we’ll need from you
* Outstanding communication and influencing skills through all levels of the organisation and with external partners and vendors.
* Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
* In-depth knowledge of Financial Products Operational processes and technology platforms supporting the Operations.
* Ability to effectively communicate complex topics to a broad audience.
* Ability to manage workload and drive execution of medium-term projects and deliverables while maintaining shorter activity focus.
* Detail-oriented with analytical skills, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tools.
* Risk, Audit, Compliance experience preferred.
* Bachelor’s/University degree, Master’s degree preferred.
What we can offer you
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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