Job Opportunity at IMMA
Open Competition for the role of
Services Officer Permanent Full Time
Contract of Employment
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About IMMA
The Irish Museum of Modern Art, based in what was the Royal Hospital Kilmainham, an extraordinary 17th century building, set upon a hilltop of 48 acres overlooking the river Liffey, is a witness to at least a millennium of change. All of which feeds into our contemporary thinking and commitment to celebrate this remarkable site. At IMMA we have begun to create a space unique with contemporary culture. This is a space where local and global connect, a space where contemporary art and contemporary life meet, challenge and inspire one another.
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Role Overview
The Services Officer will be the backbone of event operations, handling the manual setup and ensuring all facilities are in top condition. They will work closely with external contractors and manage the logistics of traffic flow, contributing to the overall success of our events.
This role will not only be central to the smooth running of events in the North Range where both external and internal events will take place, but also be of service across departments within IMMA.
There will be a responsibility for manual setup and handling of goods, furniture, and equipment in the commercial, programming and Research & Learning Departments. This is particularly the case especially with the summer programme, and the Earth Rising Festival. The Talks programme and setup for events in the Creativity Hub and Study will also be a requirement.
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Key Responsibilities
· Managing Deliveries: Oversee the receipt, handling, and coordination of all deliveries to the venue, ensuring materials are available when needed.
· Manual Event Setup: Safely lead the physical setup for each event, arranging venues to meet specific event requirements.
· Regular Condition Checks: Perform routine inspections of materials, the physical fabric of the venue, electrical systems including PAT testing, and furniture to maintain high standards of quality and safety and report any defects to line manager.
· Technical Systems Management: Manage AV equipment, Wi-Fi, lighting, and other electrical needs, ensuring all systems are operational and frequently maintained.
· In-Depth Technical Knowledge: Maintain a comprehensive understanding of all technical systems used within the venue.
· Venue Supervision: Supervise external contractors to ensure services are delivered to our standards, in compliance with health and safety regulations and with due regard to the protection of the fabric of this important historical building.
· Traffic Flow Management: Efficiently manage the flow of people and goods within the venue, scheduling to avoid congestion and ensure safety.
· Health and Safety: Already hold certifications in or be willing to gain first aid, CPR, and manual handling and PAT testing training, and apply this knowledge to maintain a safe environment for all.
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What We Are Looking For
The successful candidate will have:
Experience and skills:
· Proven experience within a facilities environment or a similar operational role.
· Excellent customer service skills, demonstrating a mature approach.
· Demonstrable knowledge of technical systems related to event management.
· Outstanding organisational and time-management skills.
· Ability to perform physical tasks associated with event setup and maintenance.
· Certifications in first aid, CPR, and manual handling.
Attributes:
· A keen eye for detail and a commitment to excellence.
· Strong problem-solving abilities and a can-do attitude.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Flexibility to adapt to the dynamic nature of live events.
Professional Expectations:
· Maintain a professional and friendly environment with visitors, colleagues, and supervisors.
· Actively participate in and seek out learning & development opportunities.
· Be open and accepting of necessary change, learning and innovation; change behavioural style or method of approach when necessary to achieve a goal.
· Take leadership, direction, and training from management and ensure that you fully understand the company policies and operations procedures.
· Safeguard adherence to HR requirements and procedures.
· Ensure that you are familiar with all computer systems as appropriate.
· Communicate with your Manager on any issues that relates to the Museum and ensure that the name of IMMA is not brought into disrepute.
· Be highly motivated to succeed and always driven.
· Complete all necessary tasks and fulfil all commitments made to your team, colleagues, and manager on time and without supervision.
· Manage one’s time and resources to ensure that work is completed by correctly prioritising information and tasks.
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Working Conditions
This role requires flexibility in hours, including the ability to work evenings and weekends to support event schedules.
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Why Work with IMMA?
At IMMA, we are proud to offer:
· Opportunity to get involved in IMMA’s 2024-2028 Strategy, development of key themes in response to current global cultural concerns which will shape our programming over the next five years.
· Progressive, hybrid working model.
· The opportunity to work in a beautiful serene historic 17th Century Building surrounded by 48 acres of Meadows and Gardens – an oasis in Dublin City.
· Free Parking / Secure Bike Sheds.
· Career development opportunities through mentoring, coaching, and training.
· Erasmus + Staff Mobility Scheme funding by European Union.
· Government Pension Scheme
· Employee Wellbeing Committee.
· Employee Assistance Programme.
· Generous Public Sector leave benefits.
· Strong values-based and inclusive culture.
· Strong commitment to diversity, equity, and inclusion.
· Great team environment working to our Core Tenets: Contemporary, Inclusion, Innovation, Collaboration and Globally Connected.
· Valuable experience at a leading cultural institution.
· Opportunities to attend special museum events and exhibitions.
· Networking opportunities with professionals in the museum and cultural sectors.
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Salary
The salary for this role is in line with public sector pay scales, starting at €28,217, Point 1 of the Grade Service Officer (PPC) scale, as of 1st October 2024.The Full Time Salary Scale: €28,217; €29,695; €30,252; €31,430; €32,483; €33,112; €33,850; €34,736; €36,251; €36,998; €38,192.
Candidates should note the Irish Museum of Modern Art complies with Department of Public Expenditure and Reform and guidelines on Public Sector pay and conditions of employment and pension provisions. Entry level will be at Point 1 of this Grade.
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Contract Details
· Contract Type: Permanent
· Hours: Monday to Friday, 40 hours per week, inclusive of breaks
· Location: IMMA, Military Road, The Royal Hospital Kilmainham, Kilmainham, Dublin 8
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How to Apply
To apply for this exciting opportunity, please submit the following:
1. A tailored cover letter explaining your suitability for the role.
2. A current curriculum vitae.
Applications should be submitted via https://imma.bamboohr.com/careers/49?source=aWQ9MTU%3D
Closing date for receipt of applications: 24th of March 2025
Interview dates: April 2025
Commencement Date: April 2025
A job description in Irish is available on our website via: https://imma.ie/about/jobs-opportunities/current-vacancies/service-officer/
For further assistance or reasonable accommodations during the application process, please email tetiana.shchukina@imma.ie.
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Join Our TeamIMMA is an equal-opportunity employer, deeply committed to promoting equality, diversity, and inclusion. We actively encourage applications from individuals of all backgrounds and experiences. We value the richness that a diverse team brings to our work, enhancing both staff and visitor experiences.