Job Title: Food and Beverage Supervisor
Company: O'Callaghan Collection
O'Callaghan Collection is a luxury boutique hotel group that prides itself on providing exceptional service to its guests.
As a Food and Beverage Supervisor, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring that they meet the highest standards of quality, consistency, and customer satisfaction.
Key Responsibilities:
* Manage and coordinate the activities of the food and beverage staff, including hiring, training, scheduling, and performance management.
* Ensure that food and beverage operations meet quality standards, from preparation to presentation, maintaining consistency and adherence to health and safety regulations.
* Manage inventory levels, conduct regular stock checks, and place orders for food, beverages, and supplies to maintain adequate levels while controlling costs.
* Maintain high levels of customer satisfaction by addressing concerns, resolving complaints, and ensuring a pleasant dining experience for guests.
* Assist in budgeting and cost control measures, monitoring expenses, analysing financial reports, and implementing strategies to maximize profitability without compromising quality.
* Collaborate with chefs to develop menus, create special promotions, and implement marketing strategies to attract guests and increase revenue.
Requirements:
* Previous work experience in Food & Beverage supervisory
* Completed Hospitality/ Travel / Tourism qualification
* Ability to communicate with employees and customers, solve multiple problems at the same time, set up priorities, organize work and make certain decisions
* Excellent communication skills
* Excellent customer care and complain handling skills
* Excellent presentation and appearance
* Sales related skills
* Ability to use computer (desired Micros)
* Ability to deliver quality and standards
* Ability to work in team environment
Benefits:
* Competitive Salary
* Free Gym
* Free Meal
At O'Callaghan Collection, we are committed to creating a workplace culture that values and supports our staff. We believe that our employees are the key to delivering exceptional service to our guests, and we strive to provide them with a challenging and rewarding work environment that encourages personal and professional growth.
If you are a motivated and dedicated individual who shares our commitment to excellence and passion for providing exceptional service, we would love to hear from you.