About Smartbox
We bring joy to millions of people every year by offering a wide range of unique experiences that can be purchased as gifts. From driving a supercar or going parachuting, to having an epic spa day or staying in a luxury treehouse, our ready-to-give experiences are designed to help people fulfill their dreams.
With over 17,500 points of sale across Europe, including our own boutiques, department stores, supermarkets and specialist retailers, you'll find our products on our website and online at various partners.
Job Description
We're looking for a talented Dutch Content Specialist to join our dynamic Trading Team. As a key member of our team, you'll play a crucial role in creating engaging content that resonates with our Dutch audience and drives results across our digital landscape.
Key Responsibilities
* Create, deliver and manage high-quality digital content across our eCommerce sites and other platforms.
* Work closely with our Online team to provide merchandising and linguistic support.
* Edit and refine content to perfection, ensuring flawless grammar, spelling and adherence to brand style.
* Help execute campaigns, promotions and strategies, keeping all content fresh and engaging.
* Prioritise, schedule and manage online content and merchandising workload to meet business deadlines.
* Plan, provide and manage all copy for CRM newsletters and automated campaigns.
* Collaborate with other team members to promote synergies between markets or refine tools, workflows and processes used by the team.
* Evaluate and ensure all content follows best SEO practices and adheres to the company's brand guidelines.
Analysis and Optimisation
* Monitor the performance of content across all digital media platforms.
* Analyse data to identify opportunities for increased revenue growth through merchandising, landing pages, imagery and content.
* Assist with the optimisation of site navigation through analysis of customer journeys.
* Track metrics like revenue, conversion and bounce rates to see the impact of your work in real-time.
Localisation
* Localise every piece of content to resonate with Dutch customers, using culturally relevant language and references.
* Perform quality assurance and liaise with product owners, developers and other stakeholders to investigate, fix or overcome issues and challenges.
* Conduct competitor research and develop customer-converting ideas to test.
Essential Competencies/Skills
* A minimum of 2 years experience coordinating and executing merchandising/eCommerce initiatives in an eCommerce environment.
* Experience with website content management systems like Magento.
* A high attention to detail, with an eye for localised content and translation.
* Strong creativity.
* Excellent organisation, time management and ability to turn insights into actions that enhance customer experience.
* Exceptional copywriting skills in Dutch and solid competency in English.
Benefits
* 25 days Annual Leave.
* Maternity and Paternity leave.
* Pension 5% matching.
* Private Health Insurance and Dental Insurance.
* Tax saver Ticket and Bike to work scheme.
* Breakfast and Snacks provided in office.
About Us
We're an equal opportunities employer committed to diversity and inclusion. We welcome applications from all candidates who share our passion for inspiring people to experience life.
We're dedicated to providing reasonable accommodations throughout the recruitment process for applicants with disabilities.