You will be required to deliver high standards of customer service.
The ideal candidate will be warm, empathetic, and friendly and have an approachable & professional manner.
Experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.
Key duties and responsibilities: Handling telephone calls, Online inquiries and dealing with queries in a professional manner Providing Excel reports to management Capturing, recording, and updating customer details in the database Various Administration Duties as required Experiences: Have a strong customer service background Display an outgoing personality and enjoy engaging with people Exhibit excellent communication skills Excel at understanding, anticipating, and meeting customer needs Have a genuine desire to exceed our customers' expectations Experienced in Microsoft Applications particularly excel Strong ability to learn various IT Systems For further information, please email me directly