Join a dynamic team in Galway with a leading Irish company. The IT Help Desk Manager will lead IT Helpdesk Teams manage first & second level support, vendor relationships and drive innovation
Key Responsibilities:
* Inspire and lead IT Helpdesk teams
* Ensure smooth daily operations and efficient resolutions
* Own relationships with outsourced IT service providers
* Lead IT fit-out of new store openings
* Enhance IT support processes
Requirements:
* Technical expertise in hardware, networks, infrastructure, and applications
* Experience with Windows Server, Cloud-based Administration, and Remote Support & Monitoring
* Proven leadership experience in leading IT teams
* Excellent communication and process-driven skills
Contact Fergus at Fkennedy@frsrecruitment on any further queries