We’re looking for people who are determined to make life better for people around the world.
At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 41,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world.
Eli Lilly Cork is made up of a talented diverse team of over 1,600 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.
Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.
Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.
Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!
Purpose:
The Patient Engagement, Enrollment & Retention (PEER) group is tasked with the strategy and execution behind Lilly clinical trial participant enrollment and retention. This group consists of 3 capabilities, namely: Design, Delivery and Health Literacy Content.
This Health Literacy Content team is tasked with creating dynamic, patient-facing clinical trial communications in the realms of patient recruitment and retention, and proactively executing fully coordinated health literacy optimized content strategies.
The purpose of the Graphics and Multi-Media Designer is to produce engaging and streamlined patient communication in a graphical and multi-media format and to produce visually appealing layouts of clinical trial patient-facing content. The Graphics and Multi-Media Designer is responsible for the design, development, and implementation of digital content including static images and video/animation content to be leveraged across multiple platforms and patient audiences, internally and externally in the scope of clinical trial patient-facing communications. The Multi-Media Designer will work closely with the Health Literacy Content team content creators as well as BU molecule teams to deliver on their dynamic content visions. The designer should anticipate and adjust for problems and roadblocks, interface with Lilly partners and integrate new business processes where necessary.
This fast-paced role will put a successful candidate on the cutting edge of modern technology and patient communications strategy to deliver the right information to the right patient at the right time to improve the participant experience of Lilly’s clinical trial communications.
Position:
The purpose of the Graphics and Multi-Media Designer is to produce engaging and streamlined patient communication in a graphical and multi-media format and to produce visually appealing layouts of clinical trial patient-facing content. The Graphics and Multi-Media Designer is responsible for the design, development, and implementation of digital content including static images and video/animation content to be leveraged across multiple platforms and patient audiences, internally and externally in the scope of clinical trial patient-facing communications. The Multi-Media Designer will work closely with the Health Literacy team content creators as well as BU molecule teams to deliver on their dynamic content visions. The designer should anticipate and adjust for problems and roadblocks, interface with Lilly partners and integrate new business processes where necessary
This fast-paced role will put a successful candidate on the cutting edge of modern technology and patient communications strategy to deliver the right information to the right patient at the right time to improve the participant experience of Lilly’s clinical trial communications.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.
1. Accountable for CDDA Health Literacy Graphic and Multi-Media Content
The Graphics & Multi-Media Designer will:
1. Produce patient-facing clinical trial materials in an engaging, dynamic and health literacy optimized format.
2. Use graphic and multi-media programs to dynamically create accurate displays of engaging patient-focused information to help individuals to make an informed choice about joining a clinical trial and to stay informed throughout the course of the trial.
3. Incorporate changes recommended resulting from defined feedback loops into the graphics.
4. Leverage and create templates, as needed, to layout and format visually appealing content.
5. Incorporate layout changes based on team input and feedback.
6. Create and deliver recording, editing, and encoding audio files.
7. Create and edit a variety of digital content (i.e., static images - medical illustrations, infographics; videos – interactive videos, animations, motion graphics, video post-production; and interactive web-pages) as defined by project owners.
8. Implement best practices from Lilly’s Health Literacy playbook and partner in the creation of a future state style guide for patient-facing clinical trial communications.
9. Create dynamic content for internal OCM HL team materials and presentations, as needed.
Understand and implement visual design principles of health literacy.
2. Operational Excellence
The Graphics & Multi-Media Designer will:
10. Work collaboratively with team members to understand the creative content needs of internal business partners.
11. Coordinate with the other content creator roles on health literacy team to select and obtain needed permissions for assets (i.e. Permission Managed Content (PMC) and upload finished files to the asset management database.
12. Establish and maintain templates in various formats to ensure alignment to the business and internal standards.
13. Lead the development of storyboards.
14. Ensure all documents are prepared according to project briefs, usable/executable, and compliant with Lilly policies and procedures including the Lilly Brand Book and Lilly Design System
15. Follow the relevant review processes prior to final production for all content.
16. Benchmark as appropriate, seeking opportunities to improve processes.
17. Recommend formats and provide expertise in creation of health literacy optimized templates.
18. Perform other document tasks as needed.
3. Client Management
The Graphics & Multi-Media Designer will:
19. Be responsible for managing timelines and capacity, coordinating with team members across multiple time zones (content developers, editors, graphic artists, and project owners).
20. Educate teams and staff around project status.
21. Anticipate, communicate and resolve project-related issues; escalating as appropriate.
22. Surface improvement opportunities for existing processes and create new ones where required.
Minimum Qualification Requirements:
23. Bachelor’s Degree in graphic design, visual communications, or related degree (or equivalent work experience)
24. 3+ years experience in medical or health media/content development
25. 1-3 years of pharma or work experience in a regulated industry
26. In-depth knowledge of software design programs such as InVision, Graphpad, Adobe Creative Suite, Sketch, and Microsoft Office Suite
27. Demonstrated experience building content with media authoring tools (e.g. Vyond/GoAnimate, Premier, Articulate Storyline, Captivate, Camtasia)
Other Information/Additional Preferences:
28. High level of attention to detail and superior English-language skills
29. Experience and interest in the visual design aspects of Health Literacy
30. Ability to multi-task and work under tight timelines with urgency to meet deadlines.
31. Good organizational skills and attention to detail
32. Expert with graphics programs and PowerPoint
33. Creativity to think of new approaches and unique designs
34. Willing and flexible to take on other duties when needed
35. Position title and level may vary by site or geographic location
36. Ability to effectively partner outside functional area.
37. Ability to navigate complex, matrix-based organizations.
38. Strong organizational skills.
39. Good verbal and written communication skills
40. Works well under pressure, responds well to feedback, and keeps a positive attitude
41. High level of motivation and a strong desire to find creative solutions to challenging situations
42. Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner
*Two samples of completed professional work will need to be submitted with application.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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