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Major Duties and Responsibilities
* Create and maintain an effective department organization chart, which is designed for flexibility and growth.
* Prepare, execute, monitor and update the department business plan at regular intervals.
* Monitor and improve key departmental productivity.
* Review and support with day-to-day quotations.
* Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
* Have thorough knowledge of the Ocean Product.
* Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
* Attend the weekly branch Sales meeting and facilitate discussions on Ocean Export with market updates and trends.
* Take an active role in the transition of new business/ updates to existing business.
* Be open to implementing new system changes and enhancements into your department.
* Be involved and suggest system/process improvements.
* Grow department Revenue in line with District budget target and management expectations.
* Support with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.
* Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
* Build and maintain strong relationships with vendors (Shipping lines, trucking companies, and others).
* Review and conduct staff appraisals and one-on-one meetings timely in line with the 3+1 Initiative.
* Assist supervisor and key staff with goal setting and monitoring development.
Qualifications
* Minimum 7 years Expeditors’ or industry experience.
* Minimum 3 years team management experience.
* Proven problem solving, interpersonal, communication and leadership skills.
* Good computer skills (e.g., MS Excel, MS Word).
* Fluent in English.
Expeditors offers excellent benefits.
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