Client:
The National Trust
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b77c5b917d6e
Job Views:
5
Posted:
13.02.2025
Expiry Date:
30.03.2025
Job Description:
Welcome & Service Assistant - Dundrum
Summary
As the public face of our Murlough National Nature Reserve, you’ll provide a warm, friendly welcome, give information about the reserve, answer questions and make sure everyone has a safe, enjoyable and memorable visit.
Salary: 11.64 per hour (rising in April)
Contract/duration: 0 hours, Fixed Term contract until 5 October 2025
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
Hours/working pattern: Flexible working with more hours in June, July and August. Typical shifts are 10am - 4pm and 10am - 6pm.
Interview date: 6 March 2025
Potential start date: March/April 2025
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Murlough National Nature Reserve was Ireland's first Nature Reserve and is an internationally designated site due to the special habitats in the 6,000 year old dunes. You'll work as part of a small welcome team to welcome visitors and help keep facilities clean and tidy during our main visitor season.
What you'll be doing
You'll welcome visitors to Murlough, help take payments as needed and provide information about the Nature Reserve as well as work with the Ranger team to make sure everyone has a safe day out. Welcome and Service teams are responsible for opening the toilets and maintaining cleanliness throughout the day. We're looking for someone who has a passion for the outdoors and a love of nature, as well as enjoying working with people and ensuring visitors have a good time.
Who we're looking for
We'd love to hear from you if you are:
1. customer focused with an understanding of the importance of great service
2. a team player, but also can work on your own initiative
3. well organised and adaptable
4. willing to learn new skills
5. have a positive attitude
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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