Join our fabulous team at the Farnham Estate Spa & Golf Resort as Executive Head Housekeeper!
We are currently seeking an Executive Head Housekeeper to join the team at Farnham Estate. The role of our Executive Head Housekeeper is responsible for overseeing and managing all aspects of the housekeeping department, ensuring cleanliness, hygiene, and an exceptional guest experience.
Set on a beautiful 1,300-acre country estate on the outskirts of Cavan Town, Farnham Estate is one of Ireland’s most popular Spa & Golf destinations with a superb reputation for being a genuine ‘retreat to nature’.
At Farnham Estate, you will find yourself in an environment void of frenzy yet full of life.
Enjoy a delicate blend of country charm and contemporary interior style. Set among 1,300 acres of ancient forest, rolling meadows, and pristine Lakeland, this resort offers wonderful accommodation and healthy and delicious cuisine in our two restaurants or casual dining in our bar.
We operate an 18-hole Jeff Howes designed Golf Course, 10Km of ancient woodlands, and superb award-winning health spa facilities. In our newly renovated Ballroom, few settings for Cavan weddings are as romantic or beautiful as Farnham Estate.
Role/Responsibilities:
1. Responsible for scheduling and evaluating staff.
2. Plans daily housekeeping schedule and assigns duties.
3. Develop and implement a standard of excellence that staff is completely trained to perform and expected to follow.
4. Organize and set up deep cleaning projects.
5. Identify and report maintenance-related problems.
6. Monitor guest complaints and take corrective action.
7. Responsible for the cleanliness, appearance, and orderliness of the entire hotel.
8. Track operating costs in an ongoing effort to keep department in budget by making any necessary adjustments.
9. Maintain inventory of supplies and linens.
10. Effectively handle problems, including anticipating, preventing, identifying, and solving issues.
11. Recognize and correct conditions which may create security, fire, or accident hazards.
12. Assist in housekeeping duties when necessary.
13. Ensure rooms are placed Out of Order for carpet cleaning and holding for shampooing.
14. Conduct random detailed inspections of guest rooms and public areas.
15. Knowledge of Hotel Facilities and Events.
16. Maintain a positive, calm, and cooperative work environment between staff and other departments.
17. Must be flexible to work any shift, including weekends and holidays.
18. Perform other related duties as assigned.
Requirements:
1. 2-3 years' experience in housekeeping in a hotel with at least 3 years in a supervisory position.
2. Strong leadership and motivational skills.
3. Detail-oriented and organized.
4. Ability to communicate effectively.
Perks and Benefits of working at Farnham Estate Spa & Golf Resort:
1. Very competitive salary.
2. Free Car parking.
3. Complimentary, high-quality meals on duty.
4. Career progression opportunities across the Windward group.
5. Employee Assistance & Digital Wellness Programmes.
6. Discounted room & dining rates in Windward properties for you as well as friends and family.
7. Training and development opportunities dedicated to your development including E-Learning platform.
8. Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days, and random treat days.
9. Refer a friend Scheme.
About Windward Management:
Farnham Estate Spa & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Company Culture:
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations.
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