Job Title: IT Support
Main Location: North Co. Dublin
Normal Hours: Monday-Friday, 9 - 5:30
Our client, a leading logistics company, is seeking a junior IT Support person to join their Dublin team.
This is an exciting role well-suited to an ambitious professional looking for a new challenge and being part of a hardworking team.
An excellent opportunity with career development and progression.
The successful candidate will use our support desk to assist in the administration of a medium-sized site and provide remote line 1 & 2 technical support to other sites within the business.
This will involve deployment and maintenance of Windows Clients, some Windows Server administration, and face-to-face contact with non-IT colleagues during installation/assistance tasks.
Location is not on a bus route, own car essential
Salary: €35,000 - €38,000
Benefits:
* Career Development
* Five weeks of Annual Leave
* Pension
* Service Awards and Benefits
* Competitive Salary Bonus Scheme
* Wellbeing Support
Main Responsibilities:
Assist in the administration of a Medium-sized site (80-100 users).
Work under the general supervision of a system administrator/systems manager.
Participate in the annual performance appraisal and objective setting scheme.
Work in accordance with all company policies, including Health and Safety, Employment, Staff, Quality, and Environmental.
It is essential that during employment with the Company and any time thereafter, that any information relating to the affairs of the Company is treated with the highest level of confidentiality.
Required Skills and Experience:
* Strong inter-personal and communication skills; capable of training users in applications and Windows fundamentals and writing basic documentation.
* Capable of handling tricky Layer 8 problems to everyone's satisfaction.
* Capability to work via a support desk ticketing system, helping both local site and remote users needing assistance, providing a cheerful and helpful window to the IT support team.
* High skill with most Windows commands/utilities.
* Familiarity with most basic system administration tools and processes.
* Fundamental understanding of a Windows-based operating system; for example, understanding of how the Active Directory system is used in a Domain Environment to control workstations.
* Familiarity with Windows Automated deployment tools, including WDS, and maintenance of deployment images.
* Strong understanding of Microsoft Office; capable of training users to make use of specific applications to an intermediate level.
* Good understanding of hardware support, able to troubleshoot and repair most simple hardware issues, for example, failed network cables/cards.
* Have worked in a Windows Server 2012 & 2019 Environment.
Langauge: English
Company: Leading Logistics Company