POSITION SUMMARY
Customer Services German and French market
Here at Cork CEC, we are a diverse group (with 58 nationalities) and we are committed to ensuring our associates explore and realize their full potential. There are clear career paths and opportunities to grow right at the beginning; 36 departments, 95 job roles ranging from customer services, and social media to digital content management. There’s something for everyone!
We will provide you with top-class training on supporting and enhancing the customer experience. You will learn how the exciting hospitality world works and how to take full ownership of the customer experience including issue resolution. You will flex your ability to adapt and tailor your communication style. You will learn effective time management skills.
You will be processing all reservation requests received by phone or email. You will become an expert on Marriott's global reservation systems. You will learn what it is to be empowered as you deal directly with our customers, including our hotels, being able to confidently manage all queries.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.