MSL Service Centre (North Dublin) is a dedicated Service Centre focusing on the maintenance and repair of Mercedes-Benz, Skoda, Mazda and Volkswagen vehicles.
We are seeking an Experienced Parts Person to join our Service team based at North Circular Road, Dublin 7.
Main Responsibilities
* Identify correct parts required for trade, retail and workshop customers.
* Efficiently manage all telephone, email and online enquiries.
* Work as part of a large team to achieve company and departmental targets.
* Maintain highest standards of housekeeping in the parts department.
* Communicate and build rapport with other departments.
* Maintain and build customer database through telephone calls and planned visits.
* Process parts orders through software systems and DMS.
* Create and complete parts returns to distributors.
* Check off deliveries and input information on DMS.
* Follow outlined structures to assist with inventory levels.
Requirements
* Experience in the motor industry.
* Demonstrate high levels of customer satisfaction.
* Possess strong organisational skills and excellent attention to detail.
* Be diligent and flexible in work approach.
* Demonstrate ability to work to high standards.
* Be highly motivated and energetic.
* Work well under pressure.
* Be a team player.
* Have good oral and written English.
If you meet the above criteria, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.