**General Manager - Avoca Role Summary:**
The General Manager is responsible for the operational management of their store, driving revenue, margin, income, and associated overhead costs within the Avoca store business.
This role involves overseeing the entire Non-Food Retail, Food Hall Retail, and Food Business, including Concessions, to ensure optimal store operations and group operational standards are maintained.
Key duties include providing leadership for store teams, managing inventory levels, implementing processes and controls, managing store workflow, and partnering with various teams to produce world-class customer service excellence standards.
The successful candidate will have a proven background in retail management, experience in managing store operations, and expertise in related aspects of retail processes and/or systems.
Additional skills required include strong initiative, ability to manage resources, delegate effectively to a team, and interface effectively with colleagues at all levels of the organization.
The role requires a full-time commitment based in the Dublin area, with a strong focus on driving growth, sales, customer satisfaction, product availability, bus exec/lean operations, loss prevention, operational standards, and cost control.
Responsibilities:
* Provide leadership for store teams in all operational, commercial, and business duties across the store.
* Ensure all Avoca departments are operated efficiently and in compliance with food safety quality standards, safety, business excellence, commercial, marketing, buying, creative, and legal requirements.
* Work with Avoca & Aramark support teams to attain optimum inventory levels within the planned budget and meet planned inventory turns across stores.
* Implement robust processes and establish operational routines with a continuous improvement mindset for all stores.
* Partner with manufacturing, production, marketing, creative, buying, commercial, culinary, and logistics teams to produce world-class Avoca customer service excellence standards.
* Ensure daily, weekly, and monthly routines, ordering, and delivery schedules are executed per plan to avoid disruption to store operations.
* Responsible for driving store revenue to deliver on budgeted sales, margin, income, direct costs, and overall profitability.
* Deliver VIP (Value Improvement Projects) per annual objectives based on Avoca business requirements.