Company description: WHSmith has a remarkable heritage and we are growing rapidly around the world, now in over 30 countries worldwide. Our aim is simple, to offer our products to everyone on any of lifes journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, broaden our offering to our customers around the world. Thats why, as we continue our journey, our aim is simple: to make every one of lifes journeys better! Job description: As a Supervisor / Duty Manager in our Dublin Airport stores, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers, and our colleagues to be proud to share their journey with us. Airport Requirements: 5 years continuous references to gain an airport pass you will need to provide, 5 years worth of either employment or education references without any gaps. Criminal Records Bureau Check to be completed by WHSmith if your application is successful. Photographic ID i.e. Passport or Driving Licence What being a supervisor is all about? Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness. Supporting our colleagues in an environment where everyone feels valued and welcome. Creating a sense of pride within the store to ensure we are operating safely and legally. Required profile: What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. Ability to commute/relocate: County Dublin, CO. Dublin: Reliably commute or plan to relocate before starting work (required) What we offer: How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary and employee discounts, well reward you with subsidised transport and meal deal allowances. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. Benefits: Employee assistance program Employee discount Food allowance Free or subsidised travel Skills: retail management management customer service