Role: Sales Processing Office Manager
Weatherglaze Windows Gorey are now hiring a Sales Processing Office Manager. This is a full-time permanent role that requires attention to detail while working to strict deadlines, good communication skills, and proven problem-solving abilities. Minimum 1 year of experience in a similar role is required.
Key Responsibilities:
* Manage your customer base, addressing pricing queries and sales quotes, and preparing contract data for processing.
* Monitor daily targets and design, develop, and implement processes and procedures to ensure they are met and exceeded.
* Review current practices, plan, and implement changes in line with the company strategy.
* Monitor “Quote-to-Sales” ratio, margin targets, and customer satisfaction metrics; communicate and implement improvements as required.
* Develop standardized processes and SOPs to ensure a consistent customer experience.
* Work closely with other departments on implementing new software systems and any other identified projects/improvements.
* Identify and implement training needs.
* Greet customers and visitors in a courteous and professional manner.
* Answer and direct incoming calls, manage inquiries and emails, and provide accurate information to the management team.
* Provide office support services to other departments in the company.
* Liaise with the management team efficiently, providing regular reporting as required.
* Perform other ad hoc duties as necessary.
Key Requirements:
* Minimum 1 year of experience in a similar or management role.
* Excellent communication and interpersonal skills.
* Strong working knowledge of Excel, Word, and Outlook.
* Ability to multitask and work effectively in a high-performing, fast-paced environment.
* Energetic self-starter with a can-do attitude; team-oriented with strong interpersonal skills.
* Strong organizational, presentation, and communication skills - both verbal and written.
* Excellent attention to detail and accuracy.
Interested applicants should forward their CV to: recruitment@weatherglaze.ie
Job Types: Full-time, Permanent
Benefits:
* Bike to work scheme
* Employee discount
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
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