In this newly created role, the Transport Manager will play a pivotal part in shaping our safety culture and logistical business approach to enhance operational efficiency and deliver first-class customer service. A strong leadership style is essential for this role, coupled with approachability, coaching, communication, and change management skills to drive business excellence and facilitate continuous improvement.
Responsibilities:
* Provide inspirational leadership to the operational team, playing a key role in our site's vision for continuous improvement and maintaining high levels of engagement.
* Review and identify routes to ensure efficient route density provisions, customer service collections, and KPI targets are achieved.
* Lead transport operations in line with relevant legislation, including ADR, H&S, maintenance, standard operating procedures, working time directive, and 'O' Licence requirements.
* Oversee adequate cover to ensure customer service needs are met at all service locations.
* Ensure Health & Safety standards and training are maintained and adhered to according to Stericycle policies and statutory requirements.
* Maintain budgetary responsibility for our site, ensuring costs are managed in line with P&L expectations.
* Ensure company principles and standards are adhered to regarding all personnel, resources, procedures, and practices.
We're Looking for in Our Transport/Service Manager:
* Proven management experience in a diverse transport and/or fleet operations role, with extensive knowledge of Operator Licensing requirements and legislations.
* Solid experience in managing budgets, KPIs, and P&L.
* An analytical mindset with a good understanding of reporting and recording performance statistics.
* Experience in managing, maintaining, and routing a multi-truck fleet.
* A true passion for encouraging teamwork, with a creative and innovative approach to improve performance.
* Flexibility to work within a fast-paced 24/7 business.
* Excellent communication skills, with the ability to give clear instructions concisely and accurately.
Key Skills:
* Transport Management
* Logistics
* Budgeting
* Fleet Management