Job ID: 2886662 | Amazon Web Services EMEA SARL (Irish Branch)
Amazon Web Services (AWS) 是全球最全面和廣泛採納的雲端平台，透過全球資料中心提供超過 200 項功能完整的服務。數百萬個客戶 —包括成長最快的新創公司、最大型企業以及領先的政府機構—都使用 AWS 來降低成本、變得更靈活，且更迅速地創新。我們的目標是成為世界上最以客為尊的公司，獲得全球各行業客戶的認同及信任。
AWS Premium Support為全球客戶提供專業的技術建議，協助他們於AWS雲端平台達到商業目標。身為AWS Premium Support的團隊成員，您將接觸到最先端的技術，並與重要的企業客戶及內部工程團隊直接合作。
Do you have an interest in helping customers understand application architectures, integration approaches, or how to intelligently utilize their data? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? Would you like to become an expert in the latest cloud computing technologies?
工作職掌
身為技術專家，您每天皆會迎接新的挑戰，了解雲端服務如何運用在不同產業及規模的客戶端。透過電話、郵件或網站等管道深入客戶的問題，運用專業知識為客戶量身打造解決方案，並執行故障排除。除了接觸到多樣化的使用情境外，您亦需要指導其他新進同仁、分享技術文章、和內部團隊合作解決問題或優化流程，以完成策略性的目標。
BASIC QUALIFICATIONS
* Fluent in Mandarin
* Kubernetes management and troubleshooting knowledge and experience
* Experience with container orchestration tools (e.g. Docker, OpenShift, Kubernetes)
* Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Windows Container, Hyper-V, etc.)
* Deep understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc.)
* Troubleshooting skills at multiple levels of complexity
PREFERRED QUALIFICATIONS
* Experience with Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS)
* Experience with DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g. Chef, Puppet, Jenkins, Ansible)
* Scripting language ability (e.g. Bash, PowerShell, Ruby, Python, Node.JS)
* Experience with version control system (e.g. Git, Perforce, SVN, TFVC)
* Experience managing full application stacks from the OS up through custom applications
* Knowledge of AWS and Cloud Computing concepts (especially experience with AWS Elastic Beanstalk, AWS CloudFormation or AWS OpsWorks)
* Effective communication skills to lead technical discussions and engage with customers in both English and Mandarin
* Bachelor's degree in a Science/Technology/Engineering/Mathematics related field, or equivalent experience in a technical position
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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