Job Description
We are seeking a strategic Business Analyst to work with a leading Irish brand based in the South East of Ireland.
This hybrid role involves collaborating with various stakeholders across Ireland to establish business requirements, develop feasible implementation plans, and deliver value-added systems initiatives.
Key Responsibilities:
* Establish business requirements through collaboration with stakeholders.
* Draft business cases and conduct requirement-gathering workshops to agree process design.
* Compile professional scoping documents for relevant initiatives.
* Develop feasible implementation plans by resource type.
* Design and deliver value-added systems initiatives to drive business value.
* Deliver progress reports to business units and IT management teams.
* Gain an understanding of system operations and functionality.
* Implement projects and assist with support calls as required.
* Provide expert knowledge across functional areas to respond to business requirements.
* Liaise with stakeholders/teams to identify, architect, and design solutions.
* Analyse business systems and data structures.
* Assist project managers in following set procedures to ensure consistency across projects.
* Develop the Business Process & Systems Development/IT team into best-in-class and share expertise with other personnel.
* Manage application support services to ensure SLAs are met.
* Provide second-line support service to the key user model.
* Provide instructions and training to the key user when necessary.
* Analyse error trends to reduce downtime.
Key Requirements:
* Third-level IT or Business qualification.
* Experience with handheld technology systems is an advantage.
* At least three years' experience in Project or Business Analysis.
* Proven track record of successful project delivery.
* Able to gather business requirements and produce functional specifications.
* Strong data analysis skills and attention to detail.
* Can develop new views of data as required.
* Good testing skills to verify reporting results.
Other Requirements:
* High degree of professionalism in dealing with Business Managers and users.
* Commercially focused, driven individual with high levels of enthusiasm and energy.
* Innovative and able to work independently.
* Excellent communication and interpersonal skills.
* Availability for out-of-hours work, including one in eight weekends and six pm-six am shifts for one in eight weeks.