Job Title: HVAC Service Technician
About Entropic
Entropic is a leader in the design and delivery of high-quality HVAC equipment and systems internationally.
We specialize in serving key sectors, including pharmaceutical facilities, Data Centres, Healthcare projects, and LEED Platinum or BREEAM Excellent office buildings throughout Europe.
Role Overview
This is a hands-on, client-facing role fulfilling service contracts to existing Entropic clients.
The role will typically be carried out on clients' sites nationwide in Ireland and frequently in mainland Europe.
Key Responsibilities
The successful candidate will be responsible for:
* Maintenance, repair, and commissioning of full-range HVAC equipment, including Air Handling Units, chillers, kitchen extract canopies, fire dampers, and controls.
* Delivering great service to customers while working on equipment and ensuring all customer equipment is in perfect working order, operating efficiently and effectively.
* Implementing efficient schedules of planned call-outs to Irish and European customer facilities and integrating unplanned call-outs as required.
* Escalating any risk items to the manager.
* Ensuring that all provisions of each client's Service Level Agreement are met within the terms of the contract.
* Liaising with specialists and suppliers to give feedback on customer requirements and maintain training on industry advances.
Essential Skills & Ideal Profile
The ideal candidate will have:
* A minimum of 3 years' experience as a HVAC Service Technician working with HVAC equipment on commercial projects.
* Strong analytical, problem-solving, and diagnostic skills with the ability to adapt, improvise, and think on their feet.
* Excellent communication skills, meticulous attention to detail, and good documentation practice.
* Self-containment with the ability to manage their own workload and operate effectively alone on assignments.
* Working knowledge of VSDs and conventional motor starter controls.
* Understanding of BMS systems and other systems of control.
* Ability to read and interpret schematics and drawings.
* Electrical and mechanical building services experience required.
* Professional certificates are desirable.
* Qualified Electrician an advantage.
* Familiarity with software, Microsoft, CRMs, scheduling software.
* Full Driving license.
* EU Work permit.
* Fluency in English both verbal and written.