Technical Support L2 IT Engineer - Dublin
Permanent | StackandCo | Ireland
Posted On 10/01/2024
Job Information
IT Services
Work Experience: 5+ years
Excellent Salary + Benefits + Training
Location: Dublin
Job Description
Senior Technical Support IT Engineer L2 - Dublin - Hybrid 2 - 3 days WFH.
This is a fantastic opportunity for a Senior Technical Support IT Engineer L2 who wants to bring their skills and experience to the next level. The role offers training and experience, along with a pathway to Field Service Engineer work on interesting projects. The client encourages and pays for Microsoft Certification Training.
The client is based in North Dublin and is a small, growing IT services company that offers a positive work environment. The small team collaborates well and fosters a wonderful atmosphere, so the client seeks a Helpdesk IT Support Engineer with a great attitude and ambition to advance.
As a Technical Support Helpdesk Engineer, you will need to have at least 4+ years of current experience in 2nd level technical support and remote IT support work within a Microsoft environment using Windows 10, Office365, and Active Directory, along with an interest in networking. You will have a career pathway towards a Level 3 Technical Support job or IT project work, with mentorship and encouragement to help you progress and gain Microsoft certifications.
Requirements
Requirements for Senior Technical Support IT Engineer Level 2:
* Current IT Engineer or 2nd Level technical support experience.
* Strong & Proven Technical Support experience (5+ years).
* Proficiency in Windows 10.
* Experience with Office365 Admin.
* Familiarity with Active Directory.
* Knowledge of Hyper-V.
* Experience with Firewalls or Sonicwall is a strong bonus.
* Project experience, as you will be able to run projects.
* Legal to work in Ireland with the correct visa.
* Excellent communication skills in English.
If you have experience or knowledge of technologies such as VMware, Microsoft Suite, 365, Azure, Active Directory, DNS - Domain Management, and Firewalls, you will receive training with these technologies and more.
This is an excellent opportunity to gain exposure to field engineer work and larger networks through installations. A full Irish driving license is a bonus.
You must be legal to work in Ireland and based near North Dublin.
Hybrid work environment: after passing probation, you can increase WFH days to 3 days a week.
Excellent Salary + training + benefits.
Please send your CV to Gerry Nolan at Stack and Co now as this is urgent and the client wants to hire immediately.
** Apologies, no visa sponsorship or relocation is available. You must be legal to work in Ireland and based in Dublin.
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