Customer Service Administrator - Fixed Term Contract - PortlaoiseThe successful candidate will play a key role in ensuring we deal with all our customers in a professional, polite and timely manner via inbound phone calls and emails.
The successful candidate will have excellent communication skills and be a team player.
This is a fixed term role.Key ResponsibilitiesCustomer Service duties i.e.
taking customer calls and answering emails.Entering and updating the requested calls accurately on the system for dispatchAccounts Administration assistanceFiling and Organisation of incoming daily docketsDocket confirmation.Posting / Emailing out invoices with corresponding back up dockets i.e.
collection dockets; certs etcCustomer reporting needs and dealing with any queriesGeneral office dutiesUnderstanding customer needs, queries and requirements and acting on themProviding excellent customer service to all our customersThese duties are not limited to the above and can be amended to suit the changing needs of our Customer Service Team and our business.Skills, Knowledge and ExpertiseComputer literate with working knowledge of MS Word, Excel and Outlook Excellent telephone manner, communication and interpersonal skillsAbility to work on own initiative and as part of a wider team.Why Work for Enva?Enva is committed to providing more than just jobs, we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share.
For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.Examples of Company Benefits:A competitive salary in a growing company committed to our people.A competitive holiday allowance.Company pension scheme.
Enhanced family friendly policies.
Employee Assistance ProgramLifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…Employee Life Insurance.Bike2Work scheme.
Free on-site parking.