Job Description
We are seeking an experienced Operations Manager to lead and oversee the daily operations of our Tunnel and Motorway Traffic Control systems. This role requires a strategic thinker with strong leadership and problem-solving skills, committed to delivering optimal performance, safety, and efficiency across all operations.
* Lead the operational management of OMTTCC project, ensuring compliance with health, safety, and quality standards.
* Manage a team responsible for ensuring the safe and reliable operation of the tunnel and road networks and collaborating with asset management and maintenance activities.
* Drive operational performance through proactive planning, incident management, and continuous improvement processes.
* Develop and implement strategic operational plans aligned with contractual KPIs and business objectives.
* Lead the response to any incidents, accidents, or emergencies, ensuring swift and effective resolution while minimizing impact on operations.
* Manage the coordination with emergency services and ensure all tunnel safety systems, such as fire suppression and ventilation, are operational and maintained to the highest standards.
* Investigate and report on any significant incidents, providing recommendations for future safety improvements.
* Managing policies and procedures including the production of revised procedures due to operational requirements; ensuring these procedures are followed.
* Reporting of statistics to relevant managers and stakeholders.
* Collaborate with key stakeholders, including safety officers, technical teams, and external partners, to ensure the highest safety standards and operational efficiency.
* Managing the time and attendance system for all relevant staff to ensure it is kept up-to-date and accurate.
* Monitor and report on operational performance, ensuring timely intervention and corrective actions where necessary.
* Lead the change control process for operational systems to ensure minimal disruption and maximum safety.
* Implement a risk-based approach to operations, proactively identifying potential issues and implementing mitigation strategies to ensure smooth operations and compliance.
* Ensure environmental sustainability goals are integrated into operations, aligning with industry best practices and local regulations.
* Prepare operational budgets and manage cost-effective service delivery.
* Implement staff development programs, ensuring team members are trained in the latest industry practices, technologies, and sustainability goals. Manage performance appraisals, staff training, and recruitment as necessary.
* Conducting annual staff appraisals
* Actively participating in the organisation of courses and materials where the course has technical complexities associated with the specific role
* Comply with requirements of the company’s Integrated Management System
* Responsible for the content of the Dublin Tunnel and Jack Lynch Tunnel websites.
Qualifications
Technical skills:
* Bachelor’s degree in engineering, Operations Management, or a related field.
* Minimum 8-10 years of experience in operations management, preferably within the infrastructure, transport, or tunnelling sectors.
* Strong leadership skills with experience in managing cross-functional teams.
* Knowledge of ISO-certified management systems (9001, 14001, 45001, etc.) and experience in implementing safety and quality frameworks.
* Familiarity with asset management systems, including preventive and predictive maintenance approaches.
* Excellent problem-solving and decision-making abilities.
* Excellent communication skills with a demonstrated ability to manage stakeholder relationships and collaborate with technical teams, contractors, and regulatory bodies.
* Experience with sustainability initiatives and aligning operational goals with environmental objectives is a plus.
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People Management:
* Proven track record in motivating and leading teams
Client skills:
* Communication with other internal experts from Egis, team projects, tunnels operators, local authorities (fire brigade and police)
* Excellent written and oral communication skills with demonstrated experience in preparing and delivering presentations for both internal and external stakeholders
* Capability to identify and manage risk
Additional Information
What We Offer:
* Competitive salary and benefits, including health coverage and retirement plan.
* Professional growth opportunities through training, certifications, and career development programs.
* A dynamic and collaborative working environment with a focus on innovation and sustainability.
* The chance to play a key role in one of the most critical infrastructure projects, ensuring its success and long-term value to the public.